some limitations
Portfolytics gives you a clear view of your Shopify store’s sales and product structure – but there are a few things it doesn’t do (yet), and a few common questions that come up.
This page helps set the right expectations.
How does Portfolytics handle overlapping products?
If the same product appears in multiple collections, its sales will be shown under all those collections. Even so, you’ll still see what’s selling, which is usually the more important part.
Products have many tags – how are sales counted then?
Products in your store can have more than one tag — which means the same sale may count under multiple tags. This helps you see performance from different angles, but it also means that tag-level sales totals are not meant to add up to your full store sales. They should still be very helpful.
Hint: if you want to see the actual total sales in any view or report, simply check the Total sales KPI.
Do I need to tag all products for this to work?
Nope.
You’ll get value right away even if you don’t touch your tags. Portfolytics works with existing tags and product types, and just reads what’s already there.
You’ll unlock more insight if you tag consistently and use a structure – but it’s optional.
Some data doesn’t update when i change the filtered dates
The number of collections, tags or products online are current numbers. There is no way for us to get that historical data for new users. It is possible that we will add historical product counts and such to Portfolytics later, but right now we have many other useful features coming up.
What happens if a product has no sales?
It still shows up in product counts.
This helps you spot categories or tags with lots of items and no performance. Great for finding areas to trim down or refresh.
Does this app track inventory quantity?
No – Portfolytics doesn’t pull in your inventory counts. It focuses on product variety (how many different products) and how that compares to sales.
For example, you might have 10 types of sneakers and 1 of them sells like crazy. This tool helps you see that variety-to-sales relationship.
Can I export the data?
Not yet.
For now, Portfolytics is focused on giving you fast, visual insights inside the app. Exporting might be added later, depending on demand.
Does it show unpublished products?
Only if they are still technically “active” in your Shopify data.
If a product is truly removed from your store, it won’t show up. But draft or hidden items may appear if they still have a published status in the system.
Do I need to create collections or product types?
No – but it helps.
Collections, product types, and tags give you more ways to group your products. You set them up in Shopify, Portfolytics just reads them in.
No need to duplicate or re-enter anything.