Privacy Policy
Welcome to Portfolytics Privacy Policy
Thank you for using the Portfolytics app. This Privacy Policy explains how we collect, use, and protect your information when you install or use the App on your Shopify store.
Information We Collect
When you install the App, we access basic store information through Shopify’s API, including:
- Store name, store domain.
- Shopify access token (session)
- Permission scopes granted by the merchant
This information is required for authentication and to ensure the App functions properly.
Collections, Products and Orders data
To provide analytics features, the App retrieves:
- Collections and their associated products
- Orders related to those products
- Sales amounts, prices, and related analytics data
We store this data securely in our database to generate reports such as total sales, total orders, collection-wise performance, category-wise performance, and product analytics.
No customer personal information (such as customer names, addresses, or emails) is collected or stored.
How We Use Your Information
We use the collected data solely to:
- Calculate total sales by collections and categories
- Generate analytics for products, collections, and menus/categories
- Display charts using Recharts (such as main categories and subcategories)
- Provide insights into sales trends, orders, average prices, and product performance
- Improve the functionality and performance of the App
Data Sharing
We do not sell, rent, or share your data with any third parties except:
- Shopify, as required for API communication
- Service providers who assist in hosting or securing the application (these providers have access only to the minimum data required)
We do not share any store data or analytics data with other merchants or external platforms.
Data Storage and Security
- All retrieved information is stored securely in our database.
- We use industry-standard measures such as encryption, access control, and secure servers to protect your data.
- Only authorized team members can access stored data as needed for support or maintenance.
If you uninstall the App, all stored data related to your store (session, collections, orders, products, and analytics) is automatically deleted from our database.
Your Rights
As a Shopify merchant, you have the right to:
- Request access to the data we store about your store.
- Request deletion of your data at any time.
- Contact us for clarification on how your information is used
To make such requests, please contact us using the details below.
Third-Party Tools
The App may use third-party tools or libraries such as:
- Shopify API for authentication and data retrieval,
- Recharts for data visualization,
- Hosting, logging, or analytics services are necessary for app functionality
Changes to This Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
- The updated version will always be posted in the App listing or inside the App dashboard.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us by email at ville@portfolytics.app